Privacy Policy
Last updated: 12 May 2025
At Turquoise Dream, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, book a dive, or visit our website.
1. Information We Collect
- Contact information (e.g., name, email, phone number)
- Booking and payment details
- Medical information, only when required for dive participation (in accordance with WRSTC and Diver Medical screening guidelines)
- Feedback, inquiries, or messages you send us
- Website usage data, via cookies and analytics tools
2. Why We Collect This Information
- Process bookings and provide diving services
- Ensure diver safety and medical fitness (following WRSTC and DAN guidelines)
- Communicate updates and respond to inquiries
- Improve our customer service and dive experiences
- Comply with legal, insurance, or safety obligations
3. Medical and Sensitive Data
- Is used solely to assess fitness to dive
- May be shared with authorized dive professionals or physicians if necessary for safety
- Is stored securely and only retained as long as needed for safety and compliance
4. Data Sharing
- With trusted partners (e.g., payment processors or insurance providers)
- When legally required
- With dive professionals involved in your dive experience, under confidentiality
5. Cookies and Website Analytics
- Analyze visitor behavior (via tools like Google Analytics)
- Personalize user experience
- Improve site performance
You may disable cookies in your browser settings if preferred.
6. Data Security
- Secure data storage
- Encrypted payment processing
- Restricted access to medical and personal data
7. Your Rights
- Request access to your data
- Correct or update your information
- Withdraw consent where applicable
- Request deletion of data (subject to legal or safety requirements)
8. Contact Us
- Phone: +91 7002110021
- Email: info@turquoisedream.in
- Address: Neil Kendra, Shaheed Dweep, South Andaman 744104
- PADI Membership: #28057