Privacy Policy

Last updated: 12 May 2025

At Turquoise Dream, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services, book a dive, or visit our website.

1. Information We Collect

  • Contact information (e.g., name, email, phone number)
  • Booking and payment details
  • Medical information, only when required for dive participation (in accordance with WRSTC and Diver Medical screening guidelines)
  • Feedback, inquiries, or messages you send us
  • Website usage data, via cookies and analytics tools

2. Why We Collect This Information

  • Process bookings and provide diving services
  • Ensure diver safety and medical fitness (following WRSTC and DAN guidelines)
  • Communicate updates and respond to inquiries
  • Improve our customer service and dive experiences
  • Comply with legal, insurance, or safety obligations

3. Medical and Sensitive Data

  • Is used solely to assess fitness to dive
  • May be shared with authorized dive professionals or physicians if necessary for safety
  • Is stored securely and only retained as long as needed for safety and compliance

4. Data Sharing

  • With trusted partners (e.g., payment processors or insurance providers)
  • When legally required
  • With dive professionals involved in your dive experience, under confidentiality

5. Cookies and Website Analytics

  • Analyze visitor behavior (via tools like Google Analytics)
  • Personalize user experience
  • Improve site performance

You may disable cookies in your browser settings if preferred.

6. Data Security

  • Secure data storage
  • Encrypted payment processing
  • Restricted access to medical and personal data

7. Your Rights

  • Request access to your data
  • Correct or update your information
  • Withdraw consent where applicable
  • Request deletion of data (subject to legal or safety requirements)

8. Contact Us

- Phone: +91 7002110021

- Email: info@turquoisedream.in

- Address: Neil Kendra, Shaheed Dweep, South Andaman 744104

- PADI Membership: #28057